Fix the specific problem that is costing your Coquitlam business work

Four problems we fix, and nothing vague

The short version: we work on symptoms you can describe in plain words, not on "brand awareness". Each one has its own page, and the services overview explains how to tell which one to start with.

• Missed calls. Plenty of callers who reach voicemail hang up without a message and try the next business on the list. We measure how many you lose and put text-back, routing and a callback routine in place.
• Slow quotes. The first written price a customer receives often sets the bar. We shorten the time from enquiry to quote and add a follow-up rhythm so open quotes don't fade.
• Weak local visibility. A good business with an incomplete profile, mismatched listings or a thin website loses searches to weaker competitors. We repair the basics in priority order.
• Messy tracking. If you can't say where last month's ten best jobs came from, every marketing decision is a guess. We build one record you can trust.

Why fix the leak before buying more leads

Fixing what you already receive is usually cheaper than buying more of it. Here is the arithmetic, using illustrative numbers you can swap for your own:

In that example the business is losing roughly $2,100 of work a week before it spends a dollar on advertising. Doubling the ad budget would also double the leak. Our guide to running a one-week missed-call test shows how to get your real numbers from the phone bill and call logs you already have.

How an engagement runs

We diagnose first and fix second, and we write both down. A typical sequence looks like this:

1. Baseline. One to two weeks of measurement: answered and unanswered calls, time from enquiry to quote, search impressions and the source of each enquiry.
2. Diagnosis. A short written note ranking the leaks by how much work each one costs you.
3. Fix. We set up the fix with you, or brief the vendor you already use for phones, software or the website, so nothing gets rebuilt for the sake of it.
4. Check. We measure again against the baseline and adjust. If a fix didn't move the number, we say so.

Larger pieces of work fit one of the SAZ.ca engagements, such as a 90-day Revenue Acceleration sprint or AI consulting for intake and follow-up automation. The pricing page explains how scope is set without publishing a rate card.

Proof, labelled honestly

Our measured results come from heating and cooling companies, so we present them as results from our HVAC work rather than claiming them for your trade. HVACDeal.ca produced 500+ leads at a 12:1 ROI, and BCWide.ca tripled its leads in 90 days.

What transfers to a Coquitlam electrician, physiotherapy clinic or moving company is the discipline behind those numbers: every call counted, every enquiry tied to a source, and spending cut where it didn't produce booked work. The results page explains each case and which parts carry over.

Who is behind this

Behind this site is the Sedighi.ca and SAZ.ca group: Canadian, run from its Vancouver head office, with Ali Sedighi, MBA, at the head. Ali has 17+ years of experience in digital marketing and growth, starting in 2007, and is Founder and Managing Partner of SAZ.ca, the group's strategy, AI and revenue acceleration firm.

We don't keep a storefront in Coquitlam and won't pretend to. Read about how we work, see the areas we cover district by district, or check the FAQ for straight answers on scope, ownership and timing.

Who this suits

This site is for owner-run businesses where the owner still answers some of the calls: plumbers, electricians, roofers, renovators, painters, landscapers, cleaners, movers, auto shops, dental and physiotherapy clinics, tutoring centres, salons and specialty retailers. If you can name the symptom, we can usually measure it within a fortnight.

Start with one sentence

You don't need a brief or a deck. Tell us your business, the Coquitlam neighbourhoods you serve and the one thing that feels broken. The contact page has a short template, and we usually reply within one business day.